FAQS
Q: What areas does Grapfast deliver to?
A: Grapfast delivers to all seven emirates in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain
Q: How long does delivery take?
A: Delivery typically takes 2-5 business days. Express delivery options may be available for an additional fee.
Can I return or exchange a product?
A: Yes, Grapfast offers a return and exchange policy. You can return or exchange most items within 14 days of delivery.
Q: What payment methods do you accept?
A: Grapfast accepts Cash on delivery (COD).
Q: How can I track my order?
A: You will receive a tracking number via email once your order is shipped. You can use this number to track your order via the courier’s website.
Q:Do you offer international shipping?
A: Currently, Grapfast focuses on delivering within the UAE. However, we are working on expanding our services to other countries soon.
Q: Can I cancel or make changes to my order?
A: Please contact our customer service team as soon as possible if you need to make changes or cancel your order. We will do our best to accommodate your request before the order is processed and shipped.
Q: Are all products authentic?
A: Absolutely, Grapfast only sells authentic products from trusted brands and suppliers.
Q: How do I leave a product review?
A: After purchasing, you can leave a review on the product page. We review all submissions before posting.